Welcome to the GaHIN Member Portal
Thank you for using the GaHIN Portal. If you have any questions, experience issues or want to request changes in your organization's user accounts, please email portal@gahin.org.
While you are logged in you will see a new tab at the far right in the top navigation bar called “Account.” Hovering over this button then clicking on "Portal Home" will take you to your Portal page, or allow you to log out.
GeorgiaConnX Support
Velatura's GaHIN Help Desk
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Online Support Ticket Submissions: gahin.help@velatura.org.
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GaHIN Help Desk: 1-833-738-1224 Monday - Friday, 8 AM - 5 PM Eastern Time
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To report critical system production issues (such as system down) after hours through the Help Desk, phone 1-833-738-1224 and follow direction to access Production Support
For Members Onboarding
- If you are currently onboarding to the new Velatura system, support is provided directly by the Velatura implementation team. You will be notified when your onboarding is complete and can use Velatura's GaHIN Help Desk.
Learn more about Velatura's GaHIN Help Desk.
GeorgiaDirect - Health Catalyst - Scheduled Maintenance/Downtime
- Routine monthly maintenance: 2nd Tuesday of each month beginning at 8:00 p.m. ET with all maintenance work targeted for completion within a 3-hour window